Northwind Outfitters support line

Riley, on self-hosted LiveKit workers. Every STT, LLM and TTS call goes through the Speko Router.

InternalFictional store · synthetic orders 4821 and 4827
Ready
Greeting
—
after join, < 2 s
Last reply
—
speech end → audio
Median
—
0 turns

Demo script

  1. 1
    “Hi, can you check the status of order 4821?”
    Looks it up, reads back only the returned status.
  2. 2
    “Sorry, 4827.”
    Say it while Riley is talking. She stops, confirms, looks up the new order.
  3. 3
    “Can I get a refund on that one?”
    Follows the 30-day policy. Never says a refund is approved.
  4. 4
    “Can I talk to a person?”
    Simulated handoff, then a goodbye and hang-up.

Conversation

Start a call and the transcript shows up here.

Router route

worker gcp-us-east4
STT—
LLM—
TTS—

Same posture as the managed agent: ai-coustics Quail L noise cancellation and VAD (Silero failover), STT end of turn, 200 ms barge-in.

Trace

Routes, tool calls and latency from the worker stream in here.